How much does custom hotel management software development cost

The custom hotel management system covers all the needs of hotels or hotel chains. However, if you have been planning to develop a custom hotel management software, then, first of all, you should know the right module that your software actually needs! Hotel management software development utilizes a myriad number of modules, which determines the functionality and as well the cost of custom hotel management development.

A rightly chosen module for your software development can make or break your business. For that purpose, it is required that you articulate your requirements well to the developers. The costs are estimated once the features are picked for certain software development.

We are going to elaborate on the type of modules in custom hotel management software, that are utilized, the technology stack uses in custom hotel management software, and the consequent cost of the development of such software.

Modules of Custom hotel management software

Management systems are complex, so they are divided into a series of modules, according to the function that they perform. The hotel management software development cost relies on these very modules, which are actually a set of features for the software. Normally, the modules are split into four groups. These modules handle functions from basic to very complex. Each module comprises a number of features. Which developers choose as you finalize your project with them. Let’s take a look into them one by one.

1) Reservation Operation

It comprises the features most important for any hotel, i.e. hotel booking. This module allows us to store the booking information of a client and deliver it to the front desk, where the management can review it. For instance, the information regarding check-in dates, reservation, room numbers, etc. All of this information is added and stored via this very module. This module contains, hence, below features:

• Online Booking
• Reservation Process
• Channel management

Most of the users already book a room through online bookings by an app or a website. 2019 has seemed 580 million users booking rooms online. As well as, the booking is also for the activities, such as game rooms, poop service, bowling alleys, etc.

Once the booking is done, hotel management proceeds with reservations, where the status of rooms are checked and reserved. Also, hotel managers manage cancellation requests or issue receipts. This feature allows the management to perform these functions and many more.

Channel management helps in synchronizing inventories with various hotel booking agencies. This leads to interaction with various OTA. The whole process of integration with OTAs allows making the whole booking process as seamless as possible.

2) Analysis and Monitoring features

This feature is a necessity for keeping track of staff members' performances, and the finances of the business. The features let you keep an account of the productivity rate for a set period of time. This allows acquiring automated and error-free reports of the performance charts.

The module basically comprises of the following features which look into the following areas:

• Income management
• Building reports
• Extra services monitoring

Income management has to lead many hotels to increase their overall sales, the revenue management along with custom hotel management services can raise your business to new heights in terms of boosting sales. The feature analyzes the overall financial situation and allows an insight into the points of concern, where little changes can lead to a maximum outcome. OTAs help in increasing revenues, but the daily monitoring of income and sales are still required for gaining knowledge of the nitty-gritty of the overall business graph.

Reports are built at the end of every specified time period, which is an automated way of keeping a track of employees performance. The reports are generated on different metrics of performance, which allows the employer to explore the areas where the performance of an employee is lacking.

Hotels offer different extra services apart from the regular services, and keeping a track of each of them is a tiresome process when done manually. The feature lets the hotel management track the activities of the customers, as which services were used by the customers, and for how many times. The feature allows automization of every transaction.

3) Staff management elements

Through this set of features, the hotel management can connect to their employees automatically, and direct them towards their task and for other purposes. Previously, the first-hand connection as in face to face or via a phone device was necessary to instruct the employees. However, this module allows a better and instant way of connection between hotel management and employees.

The modules consist of the following features:

• Task delivery
• Back office management

The feature allows the employers to assign tasks and keep track of a particular task of the employee. The tasks are assigned via applications and there is no need for personal contact. For instance, a maid in a hotel might get a list of tasks to check. This way the maid is no longer obliged to wait for cleaning hour, rather the task can be performed the moment, checkout is made.

The absentees, late comings, vacations, sick leaves, shifts, and salaries are all now done via this feature, where the chance of error is nil. This way the employers manage to keep track of the employee's activities, and there is no chance that the employer will be informed late about some of the activity of the employee , which can ads friction to the performance of the overall business.

4) Interaction with Customers

Building customer relations is imperative to factor in delivering quality services. Hotel management services include guest relationship management, which is accomplished through this module. This allows the automated guest reviews, push notifications about new offers, and also make sure that the customers are satisfied with the hotel management.

The module includes the following features:

• Customer data management
• Notifications and Surveys
• Issuing invoices

Cloud-based HMS allows you to keep the customer’s details on hand. It allows you to acquire all information about customer preferences, habits, likes, and dislikes. Which can be used accordingly in the provision of the services. It helps in providing services to the customers according to their tastes.

Notifications are sent to the customers prior to their arrival, during their stay, and after checkouts. The notification helps the customers to navigate through the services that the hotel provides. It sends notifications of confirmation of their various activities.

Invoices are issued to the customers, having accurate detail of all of the payments. The invoices generated are quick and reliable.

Technology Stack used in Hotel Management Services Software

The technologies used in the development of custom hotel management software depend on software development company preference. It contains back-end development and front end development stack. Also, there are various members of a team working on the development process.

Front-end development tools:

• Framework: Angular
• Language: TypeScript

Back-end development tools:

• Infrastructure: AWS
• Language: JavaScript, Node.js

Database: MySQL

• API documentation: Swagger

Also, the team comprises of the following members:

• Project Manager
• UI/UX designer
• Business Analyst
• Front-end developer
• Back-end developer

Costs to Develop custom Hotel Management Software

The price of software development varies accordingly to the number of features added to the project. It depends upon the use case of your hotel management, which will decide the kind of modules/features utilized in your software. However, the estimated cost of each module is as below:

• Reservation up to $4000
• Analysis and Monitoring up to $6000
• Staff management up to $4000
• Customer management up to $6000

These costs are according to the average rate per hour of software development companies. Especially in Eastern Europe and Ukraine. All in all, the integration of all of the important features will make the developmental cost around $55,000.

The per-hour charges of development in different zones are as follow:

• US : $100-$250/ hour
• Eastern Europe: $80-$180/ hour
• India: $25-$50 / hour